In order to ensure website safety and information security for consumers, we offer a number of information security policies for individual and organizational customers when making purchases at the website: Taoshop.io.
This Privacy Policy explains how we receive, use and (in certain circumstances) disclose your personal information. The policy will also explain the steps we take to secure our customers' personal information. Finally, the privacy policy explains your choices regarding the collection, use and disclosure of your personal information.
Data collection of website: Taoshop.io will help us:
+ Grasp customer requirements and desires to improve product quality.
+ Help customers update information about promotions and discounts organized by us as soon as possible.
+ Support customers when there are complaints or disputes as quickly as possible.
Taoshop.io collects the following customer information:
+ Full name
+ Address
+ Phone
+ Content to contact
The information we collect is used within the following scope:
+ Delivery to customers who have purchased goods at Taoshop.io;
+ Notification of delivery and customer support;
+ Process orders and provide products through website: Taoshop.io.
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by the website: Taoshop.io to solve problems that may arise later.
We will not share customer information with third parties, except in the following specific cases:
+ To protect Taoshop.io and other third parties: We only release account information and other personal information when we are confident that providing such information is in accordance with the law, protecting human rights. benefit and property of service users, Taoshop.io and other third parties.
+ At the request of a state agency or when we believe that doing so is necessary and in accordance with the law. It certainly does not include selling or sharing that leads to the disclosure of customers' personal information for commercial purposes, violating the commitments set forth in our Customer Information Privacy Policy regulations. I.
We will store personal information provided by customers on our internal systems during the process of providing products to customers, until the purpose of collection is completed, or when the customer has request to cancel the information provided.
Thanh Phat VN Trading and Services Company Limited is committed to ensuring information security for customers when registering personal information with us. We commit not to trade or sell customer information for commercial purposes and all sharing and use of customer information will be carried out in accordance with the privacy policy published on Taoshop.io. . We are committed to making you feel confident and satisfied about the security of personal information when participating and using the company's website.
Taoshop.io's business activities do not include selling customer information to third parties. Taoshop.io website only provides customer information to the parties listed below to ensure customers' rights according to Taoshop.io's privacy commitments:
+ Partners have signed a contract to perform part of the service for Thanh Phat VN Trading and Services Co., Ltd. (technical partners, partners providing transportation and forwarding services...). These partners will receive information according to the contract agreement (possibly part or all of the information depending on the terms of the Contract) to support users in using the services provided by the Company.
+ When requested by state agencies: Thanh Phat VN Trading and Services Co., Ltd. will provide customer information to serve the investigation process of those agencies.
THANH PHAT VN TRADING AND SERVICES COMPANY LIMITED
Tax code: 0109785162 issued by Hanoi Department of Planning and Investment on October 20, 2021.
Phone: 0339023296
Email: [email protected]
Head office address: No. 101 B3 Dai Kim - Dinh Cong new urban area, Dai Kim Ward, Hoang Mai District, Hanoi
Customers can exercise their right to correct and update their personal information by contacting us via phone number, email or contact address published at the foot of the website: Taoshop.io.
When consumers discover that their personal information on Taoshop.io is being used for the wrong purpose or outside the scope of information use, consumers can submit a complaint to Thanh Phat Trading and Services Co., Ltd. Vietnam in the following ways:
- Call Hotline: 0339023296;
- Email your complaint to: [email protected];
- Send a written complaint by post or send it directly to the address: No. 101 B3 Dai Kim - Dinh Cong new urban area, Dai Kim Ward, Hoang Mai District, Hanoi
The time limit for the Company to process feedback related to customer personal information is 03 (three) working days from the date of receiving the customer's complaint.
In all cases, the Company promotes negotiation and mediation with customers to reach consensus and come up with solutions to resolve and handle complaints.
In case the two parties do not reach the desired agreement, leading to unsuccessful negotiation or conciliation, either party has the right to bring the case to a competent people's court for resolution in accordance with the provisions of law. .
